Frequently Asked Questions
- All
- Bus Transportation
- Clothing
- Electronic devices
- Emergency
- Hospital
- Hotel: Comfort
- Personal
- Practical information
- Purchase and carrying money
All hotels generally offer hair dryers in the room, and this information will be listed under the hotel name in the day by day.
There are sanitary services exclusively for emergencies. The bus will make stops at rest areas along the route to allow for time to stretch and use of sanitary services.
You may see guests, but you must advise the Group Leader prior to departure, and the meeting must be authorized by your parent or guardian.
You certainly may, but be sure to take a converter for Italy, as voltage changes from 110 to 220.
Calls can be placed only by requesting to call overseas with the hotel reception.
The reception will make the necessary connection only if the Group leader will guarantee that you will pay for the call.
Keep in mind that calls placed from the hotel, are very expensive, and it will be less costly for your family to call you.
Eating in hotel rooms is generally not permitted, and is allowed only through room service, which is authorized if pre-organized with the hotel.
You can take water and soft drinks, snacks and candy, or food that does not require preparation or can be a cleaning or health hazard. If eating snacks or cookies, please avoid leaving crumbs and pieces that can cause hygienic problems. ALCOHOLIC BEVERAGES ARE STRICKLY FORBIDDEN!
Washing clothes is generally forbidden in all hotels, with the exception of small personal items, which must be placed over the bathtub.
Yes, they certainly may. Remind callers to use the necessary international codes: 011 + 39 + additional area code and number.
Yes, your guests can dine with you and the group, but, once again, your Group Leader must be advised at least 24 hours prior so that accomodations can be made at the restaurant of the evening. Guests are responsible for the cost of the dinner and will be billed separately.
All triband cell phones can theoretically function in Italy.
Generally any of the next generation phones will switch to the band in use in the country visiting. Some may require manual switching to band 1800.
However, you may also need to advise your carrier that you will be traveling and your service contract may require upgrading. We suggest you contact your service carrier well in advance so that any changes can be updated in time for your trip.
All hotels offer air conditioning, but not all offer the possibility of regulating the temperature, and would require a call to the hotel reception.
Television reception generally uses SCTellite service, and do offer international channels, such as BBC.
You will find information on the television service in the brochure supplied by individual hotels.
All hotels offer wireless Internet access, and ethernet/wire is the exception. Many offer high speed internet hubs. The Day by Day will list specific service offered by individual hotels.
All hotels provide this service, but we suggest you take any products of your preferance. Cosmetics must be packed in the checked in bags only.
| Name | City |
|---|---|
| Ospedale San Giovanni di Dio Contrada Consolida - Agrigento AG tel. +39 0922 442111 | AGRIGENTO |
| Ospedale di Assisi Viale Valentin Muller, 1 - 06081 Assisi (PG) tel. +39 075 8139309, +39 075 81391, +39 075 8139273 | ASSISI |
| Ospedale Cardarelli Di Campobasso C.da Tappino, 86100 Campobasso (CB) Centralino: +39 0874 4091 | CAMPOBASSO |
| Ospedale Giuseppe Capilupi Via Provinciale Anacapri, 3, 80073 Capri NA tel. +39 081 838 1205 | CAPRI |
| Azienda Ospedaliera Sant'Anna e San Sebastiano di Caserta Via F. Palasciano - 81100 CASERTA Centralino +39 0823 231111 | CASERTA |
| Ospedale Careggi Largo Brambilla, 3 - 50134 Firenze tel. +39 055 794111 | FIRENZE |
| Ospedale regionale San Salvatore Via Lorenzo Natali 1: località Coppito tel. +39 0862 3681 | L'AQUILA |
| Presidio Ospedaliero la Spezia Via Vittorio Veneto, 197 La Spezia SP tel. +39 0187 533111 | LA SPEZIA |
| Ospedale dell'Angelo Via Paccagnella, 11/a - 30174 Venezia tel. +39 041 9657759, fax +39 041 9657775 | MESTRE |
| Ospedale Maggiore Policlinico Via Francesco Sforza, 33, 20122 Milano tel. +39 02 5503 | MILANO |
| Ospedale Fatebenefratelli Piazza Principessa Clotilde, 3, Milano tel. +39 02 63631 | MILANO |
| Azienda Ospedaliera di Rilievo Nazionale A.Cardarelli. Via A. Cardarelli n°9, 80131 Napoli tel. +39- +39 081 5453333 - +39 081 7471111 | NAPOLI |
| Azienda Ospedaliera di Padova Via Giustiniani, 2 - 35128 Padova tel. +39 049 8211111 | PADOVA |
| Ospedale Buccheri La Ferla Via Messina Marine 197, 90123 Palermo tel. +39 091 479111 | PALERMO |
| Azienda di Rilievo Nazionale e di Alta Specializzazione Via Lazzaro Carmelo - 90127 Palermo (PA) tel. +39 091 486398 | PALERMO |
| Azienda Ospedaliera Pisana Via Roma, 67, 56126 Pisa PI tel. +39 050 992111 | PISA |
| Policlinico Gemelli Largo Agostino Gemelli 8, 00168 Roma tel. +39 06 30151 | ROMA |
| Ospedale Santa Maria delle Scotte Viale Mario Bracci, 16, 53100 Siena tel. +39 0577 585111 | SIENA |
| Ospedale S. Maria Della Misericordia Corso Italia, Sorrento, NA 80067 tel. +39 081 5331111 | SORRENTO |
| Ospedale San Vincenzo Contrada Sirina - 98039 Taormina (ME) tel. +39 800 007606 | TAORMINA |
| Ospedale San Giovanni Bosco Piazza Del Donatore Del Sangue 3 - 10154 Torino tel. +39 011 2401111 | TORINO |
| Azienda sanitaria ospedaliera Regina Margherita Via Ventimiglia 1 - 10126 Torino (TO) tel. +39 011 3134444 | TORINO |
| Ospedale SS. Giovanni e Paolo 6777, Sestiere Castello - 30122 Venezia (VE) tel. +39 041 5294111 | VENEZIA |
Italian law requires that items produced in the country carry a “Made in Italy” label. Again, ask your Group Leader or Tour Leader, particularly if making large purchases.
Italian time is 6 hours ahead of US time.
We recommend changing watches as you board your flight, so that you will adjust more easily to the change. Cell phones will normally switch automatically.
Athletic and sport shoes will carry conversion labels on the inside of the shoe. We suggest you carry the conversion table when buying clothing; better yet, try on clothing and shoes before buying.
CONVERSION TABLES
SIZES
| Italy | 40 | 42 | 44 | 46 | 48 | 50 | 52 | 54 | 56 | 58 | 60 | 62 | 64 | 66 |
| France | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 | 52 | 54 | 56 | 58 | 60 | 62 |
| Spain | 38 | 40 | 42 | 44 | 46 | 48 | 50 | 52 | 54 | 56 | 58 | 60 | 62 | 64 |
| U.S.A. | 6 | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 | 26 | 28 | 30 | 32 |
MENS SHOES
| U.S.A | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 |
| EUR | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 |
WOMENS SHOES
| U.S.A | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| EUR | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 |
This is solely at your discretion; only be careful and do not stop for long.
If you are ill you must advise the Group and Tour leaders immediately, and they will determine the best course of action for you and your health. Do not take any medication that you normally do not use, and consult with the Group Leader for advise.
Firstly, try to rectify any differences and misunderstandings that can occur when sharing living quarters with others. If you cannot resolve your differences, then bring the matter to the Group Leader’s attention, who will decide how to proceed. For your security and safety, you may NOT make any room changes without first advising the Group and Tour Leaders. The hotel holds the room listing and must know of any changes.
You may consume only foods that will not soil the bus. Remember that the bus is used by the group for the whole day; it is like your private vehicle. However, it is not only for your family, it is for the the whole group, and as such, it should be kept clean and safe for the whole group.
All hotels offer laundry service, but we remind you to check the time requirement. Since your stay at each location is limited, you may risk being forced to leave your garments if they are not ready before your departure.
Use the laundry service only after verifying time required for the service. Also remember that laundry fees will be charged to you directly.
The following emergency contacts are to be used:
Public Emergency: 112
State police: 113
Fire Department: 115
Emergency Medical: 118
Infancy Medical Response (only from land line phones) 114
Emergency at Sea, Coast guard: 1530
The converter / transformer must look like the one in the picture.
You are free to take any device you are willing to carry, and to pay for, should it warrant extra baggage fees. Please bear in mind that all electronic devices are unnecessary and superfluous on the type of itinerary you will be following. Our recommendation is to limit devices to a camera, since this will allow you to submit your pictures in the Photo Contest.
The term, “appropriate attire” implies NO mini skirts, mini shorts, low-cut blouses or sweaters, thin strap sweaters or tees, flip flops.
These rules are strictly enforced, and you will be denied entrance.
One English mile is equivalent to 1.609344 Km.
Electric plugs are shaped differently – see figure, and use 220volts. Remember to carry a converter for any electronic devices! Hair dryers must be “travel” dryers only, as they can be used with a converter and allow current change.
You are reminded to stay with your group and not go off unattended.
Your “free time” entails spending time in small groups. However, should you become separated, immediately use your sell phone to contact your Group Leader or Tour Leader.
You will need to give the exact street name and building number of your location and some reference point closest to you.
DO NOT move from your location so that you may be reached as quickly as possible. REMEMBER, if you need to ask directions or information, refer ONLY to a police officer or public service official.
If you know that you are prone to motion sickness you should carry with you any medication you use from home.
Make a thourough search of your belongings and room. Try to remember when you last saw it. Be sure to look through all drawers, storage areas and pockets of jackets and pants. Ask your roomates and friends if they may have taken your passport in error.
If these steps do not help to locate the passport, then immediately advise the Group leader who will work with the Tour Leader to obtain a replacement. Always have the photocopy of your passport in a separate location. The photocopy will make the replacement process easier.
Call your Group Leader and Tour Leader, from your cell phone if traveling, and from your room phone if in hotel.
You can obtain information from local police officers that are normally found at street crossings. If none are found, you can ask a store merchant.
Avoid asking other people in the stores. You may also ask directions at taxi depots or bus drivers, or any public official.
DO NOT ACCEPT transport from anyone at anytime. Instead, if unsure, contact your Group Leader or Tour Leader via cell phone.
You can spend time with your guests only if approved by the Group Leader, and pre-authorized by your parents or guardians.
It is a good idea to have a folding umbrella, but, you can always purchase one should the need arise.
“The world is a book and who do not travel read only a page.”
(Sant’Agostino)